Customer Stories
ASC Staffing Group: SIDES UI Claims, Work Comp Control and Same-Day Branch Answers
ASC Staffing Group prioritizes SIDES UI claims and workers’ comp management in HubIQ — with same-day branch answers, per VP Adriana Melendez.
HubIQ Team
How does ASC Staffing Group run SIDES UI claims and work comp management with same-day branch answers?
Who is ASC Staffing Group?
ASC Staffing Group (also referred to publicly as ASC STAFFING GROUP, LLC) is a staffing company whose site describes a commitment to connect talent with opportunity, help business owners solve staffing needs, partner with clients to work more efficiently and deliver professional, reliable service.
Per ASC's public materials, services include staffing solutions, onsite management, payroll administration, safety training, clerical placements and recruiting. ASC lists a Chino, California contact address (14880 Monte Vista Ave., Chino, CA 91710) and (877) STAFF-99. See ASC Staffing Group.
Adriana Melendez is Vice President at ASC Staffing Group. The quotation below is approved for HubIQ to share.
What ASC prioritizes in HubIQ
According to HubIQ leadership, ASC is especially focused on two claim disciplines inside the platform:
Unemployment insurance (UI) claims management through SIDES — responding and working UI claims on the electronic state channel where SIDES is available.
Workers' compensation management — keeping work-comp activity visible and workable next to the staffing work it affects.
Those priorities sit alongside the outcome Adriana names: branches getting answers the same day instead of the same month, while ASC gains better control of both claim types and works gross profit on the customers that hurt results the most.
This article does not invent ASC percentages, win rates, hours saved or go-live dates. Priority and quote are the evidence base.
What Adriana describes
Adriana Melendez put ASC's experience with HubIQ this way:
"We've begun to gain much better control of work comp and UI claims while recapturing gross profit from our top offending customers. HubIQ gives our branches answers the same day instead of the same month."
— Adriana Melendez, VP, ASC Staffing Group
In plain terms:
Work comp and UI claims — ASC has begun to gain much better control of both (matching the SIDES UI + work-comp management focus above).
Top offending customers — ASC is recapturing gross profit from the relationships that were doing the most damage.
Branch clock — answers the same day, not the same month.
SIDES for UI — and work comp beside it, not through SIDES
Staffing agencies often blur "claims" into one pile. Operationally they are different channels.
UI claims and SIDES
For unemployment insurance, HubIQ supports claim workflows through SIDES in 40+ states where SIDES is available — the electronic exchange many states use for UI claim responses. That is UI-claim infrastructure, not a generic "all claims" pipe. See unemployment claims and SIDES and UI claim response time.
Workers' compensation management
Workers' comp runs on different clocks, partners and workflows than SIDES UI. In HubIQ, work-comp management lives in the risk / claims operational context so teams can see and work it next to the placement — not by sending work-comp cases "through SIDES." SIDES does not manage workers' compensation.
Why both belong on the staffing record
UI and work comp both hit margin and customer conversations. HubIQ is built so agencies can view them together with the work, as in Workers' Comp and UI Claims Together and staffing risk and compliance in one platform — still without treating SIDES as the work-comp system.
Same-day branch answers: associate, assignment, recruiter, client, branch
A SIDES filing or a work-comp note is only half the question. Branches ask: which associate, on which assignment, under which recruiter and client, at which branch — and what do we do today?
HubIQ keeps claim activity on that operational record so UI (including SIDES where available) and work-comp management stay tied to:
the associate and assignment,
the recruiter who owns the relationship,
the client whose margin is at stake,
the branch that has to answer now — not after month-end.
That is the decision-speed gap we describe in branch vs HQ reporting latency: when clarity arrives late, branches decide in the dark.
Gross profit on "top offending customers" depends on the same connected picture — costs and claims on the client, not revenue alone. See true gross profit and quietly unprofitable staffing clients.
HubIQ connects to any external ATS the agency already runs. It does not replace the ATS and is not HubIQ's own ATS. More on the staffing system of record.
What this story does — and does not — claim
We can say: ASC prioritizes SIDES-connected UI claims management and workers' comp management in HubIQ; Adriana Melendez reports better control of work comp and UI claims, gross-profit recapture from top offending customers, and same-day branch answers.
We are not saying: SIDES manages workers' comp; HubIQ portfolio averages (UI "up to 90%," 4× win rates, ~3 margin points, ~35 hours/week) as ASC results; AnDek outcomes (Sage Intacct, role redeployment, multi-brand near-real-time language); or any backdated "as-of" date for when ASC first saw these results.
Branches that need SIDES UI and work-comp control with same-day answers — not month-end surprises? We'd be glad to talk.
Frequently asked questions
Who is ASC Staffing Group?
ASC Staffing Group is a staffing company that, per its public website, connects talent with opportunity and offers staffing solutions, onsite management, payroll administration, safety training, clerical placements and recruiting. Its published contact address is in Chino, California.
What does ASC focus on in HubIQ?
ASC is big on UI claims management through SIDES and on workers' compensation management, with same-day branch answers as the operating outcome Adriana describes.
Does SIDES handle workers' compensation?
No. SIDES is the electronic channel for unemployment insurance claim exchange where states support it. Workers' comp is managed separately in HubIQ's risk/claims operational context. HubIQ can show both kinds of claim activity with the staffing record; it does not route work comp through SIDES.
What did Adriana Melendez say about HubIQ?
Adriana Melendez, VP at ASC Staffing Group, said: "We've begun to gain much better control of work comp and UI claims while recapturing gross profit from our top offending customers. HubIQ gives our branches answers the same day instead of the same month."
Does HubIQ replace an agency's ATS?
No. HubIQ connects to the external ATS a staffing agency already runs.
Where can I read more?
Workers' Comp and UI Claims Together, unemployment claims and SIDES, UI claim response time, branch vs HQ reporting latency, true gross profit and staffing risk and compliance in one platform.
